MONETT, Mo. and SAN FRANCISCO, Feb. 2, 2021 /PRNewswire/ — Jack Henry & Associates, Inc.® (NASDAQ: JKHY), a number one supplier of know-how options and fee processing companies primarily for the monetary companies business, and Salesforce (NYSE: CRM), the worldwide chief in CRM, immediately introduced an expanded relationship centered on offering Jack Henry a 360-degree view of its clients to ship extra related and personalised experiences.
Jack Henry is remodeling its buyer expertise by deploying a number of Salesforce options – together with Gross sales Cloud, Service Cloud, Platform, Tableau CRM, MuleSoft, and Expertise Cloud – to attach its gross sales, servicing, and information perception efforts on one platform. With these digital transformation instruments, Jack Henry will be capable to handle the complete lifecycle of its buyer relationships, together with onboarding, product help, and information perception sharing. Jack Henry clients can count on an improved consumer expertise that features simplified enterprise processes, information articles, neighborhood boards, and clever service routing.
“Now we have a well-established and gifted neighborhood of banks, credit score unions, and know-how representatives,” stated Greg Adelson, chief working officer for Jack Henry. “Leveraging Salesforce to domesticate and nurture these relationships and create extra resilient, holistic experiences will contribute to our mutual development and success. This platform has what it takes to not solely meet present calls for, but in addition preserve Jack Henry on the forefront of making trendy, environment friendly digital buyer experiences for the long run.”
In the course of the current COVID-19 pandemic, Jack Henry has been supplying monetary establishments throughout the nation with the software program wanted to simply course of payroll safety loans. The Salesforce Buyer 360 Platform is offering know-how for Jack Henry to raised perceive the wants of banks and credit score unions nationwide and assist them help their communities. Implementation is projected to be absolutely full in Could 2022 when Jack Henry shoppers will see a complete host of instruments to fulfill clients’ altering wants.
“It’s extra essential than ever to not solely have a singular view of consumers, however the skill to serve them wherever and every time they like,” stated Andy Kofoid, President, North America Gross sales, Salesforce. “We’re proud to speed up Jack Henry’s digital transformation as they proceed to develop and ship the trendy, digital companies banks and credit score unions have to compete in immediately’s quickly evolving panorama.”
Salesforce, the worldwide CRM chief, empowers corporations of each dimension and business to digitally rework and create a 360° view of their clients. For extra details about Salesforce (NYSE: CRM), go to: www.salesforce.com.
Any unreleased companies or options referenced on this or different press releases or public statements should not presently out there and might not be delivered on time or in any respect. Prospects who buy Salesforce functions ought to make their buy choices based mostly upon options which can be presently out there. Salesforce has headquarters in San Francisco, with places of work in Europe and Asia, and trades on the New York Inventory Alternate below the ticker image “CRM.” For extra data please go to https://www.salesforce.com, or name 1-800-NO-SOFTWARE.
About Jack Henry & Associates, Inc.
Jack Henry (NASDAQ:JKHY) is a leading provider of technology solutions primarily for the financial services industry. We are an S&P 500 company that serves approximately 8,700 clients nationwide through three divisions: Jack Henry Banking® supports banks ranging from community banks to multi-billion-dollar institutions; Symitar® provides industry-leading solutions to credit unions of all sizes; and ProfitStars® offers highly specialized solutions to financial institutions of every asset size, as well as diverse corporate entities outside of the financial services industry. With a heritage that has been dedicated to openness, partnership, and user centricity for more than 40 years, we are well-positioned as a driving market force in future-ready digital solutions and payment processing services. We empower our clients and consumers with the human-centered, tech-forward, and insights-driven solutions that will get them where they want to go. Are you future ready? Additional information is available at www.jackhenry.com.
SOURCE Jack Henry & Associates, Inc.